Status Report on e-Journal problem form

By Tina Kussey

It’s been about a month since the University Libraries started using a unified list and form to report e-journal problems, so I thought a few statistics would be a good way to provide an update on how this process is working out. Since November 24th, 21 problems have been reported. Of these, 13 have been resolved – ten within 1 business day, two within 2 business days, and one within 3 business days.

• 1 problem is in the process of being fixed.
• 7 problems are waiting on vendors or publishers to fix (e.g. add missing content).
• 11 problems reported via Bailey Howe affiliation, 10 via Dana/FAHC affiliation.
• 3 problems reported directly by a patron.
  9 problems reported by Bailey Howe Instruction and Information Services.
• 6 problems reported by Dana DD/ILL.
• 1 problem reported by Bailey Howe DD/ILL.
• 1 problem reported by Dana Reference.
• 1 problem reported by Dana Circulation.
• All problems were responded to within 1 business day of receipt.

Thank you for all the feedback – please continue to send comments to me or anyone in the serials group (Birdie, Tina, Sandy, Shawn, Susan, Jane, Juliet and Brenda).

Farewell Lisa

Lisa Beaulieu has been a treasure for the Dean's Office and the libraries. We were lucky to have her for a year and we wish her the best in her new position!

Thank Lisa, for being a great friend and colleague to all of us.

Winter Solstice Party

The Libraries Holiday Gathering provided a feast for old and new friends alike.
Many thanks to the Social Committee for going above and beyond the call of duty.

Bon Voyage, Larry!

After 36 years of devoted and outstanding service to the UVM Libraries, Larry Dubois is retiring. We wish him well
and hope that he will come back--and maybe even work the grill at the summer picnic.

Strategic Planning: The Final Chapter

In the first week of the first month of the new year, members of the Dean's Council will host open sessions to discuss each of the proposed Strategic Plan's four goals, as well the mission and core values of the libraries as represented in the Plan. Please join in one of the conversations, all of which will be held in the Dean's Conference Room, to share your insight and ideas.

Goal #1: Information Access, Tina & Jeanene, Mon., Jan. 5, 1:30-3 p.m.
Goal #2: Programs & Services, Marianne & Paul, Tues., Jan. 6, 1:30-3 p.m.
Goal #3: Facilities, Selene & Peter, Wed., Jan. 7, 1:30-3:p.m.
Goal #4: Digital Initiatives, Birdie & Jeff, Thurs., Jan. 8, 10-11:30 a.m.
Mission & Core Values: Nancy & Marianne, Fri., Jan. 9, 1:30-3: p.m.

A libraries-wide retreat will follow in February.

Thank you Dana Library

Thank you Dana Library for sharing this beautiful bookcase with Bailey/Howe. It, and two others, replace the old metal reference shelves. And thanks to Scott and Brett for setting them up!